Frequently asked questions
Everything you need to know about ordering from Origin Wear Lab — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
How much is shipping?
We offer shipping at a flat rate of $5.99, with free shipping on orders over $50.
When will my order arrive?
Production takes 1-3 business days, followed by a shipping transit time of 5–7 business days.
Can I return or exchange my tee?
We accept returns for defects reported within 7 days, but exchanges are not offered due to our made-to-order model.
What if my item is damaged or misprinted?
Contact us at [email protected] with details, and we'll resolve it promptly within 1 business day.
What does 'printed on demand' mean?
Each tee is made-to-order, reducing waste and allowing for a diverse selection.
How do I choose the right size?
Refer to our sizing guide for accurate measurements to find your perfect fit.
How should I care for my print?
Follow our Machine wash cold, inside-out, tumble dry low, avoid direct ironing on the print. to keep your tee looking great.
Is checkout secure?
Yes, we prioritize your safety with secure checkout processes.
How can I track my order?
You'll receive a tracking number once your order ships, allowing you to monitor its progress.
How can I contact you?
Reach out to us anytime at [email protected] for assistance.
Where do you ship?
We ship worldwide. Your exact shipping rate is set by your destination country and shown at checkout before you pay.
Still stuck? Read our shipping and refund & returns policies, or get in touch.